Ozlink

In 2015, their journey began as an IT break-and-fix sole trader business, motivated by a passion for resolving technology-related issues and aiding businesses in maintaining operational efficiency. This venture aimed to offer immediate assistance to clients grappling with IT problems. However, as the industry progressed and technology grew more intricate, the realization dawned that a proactive and comprehensive approach to IT management was necessary.

The decision to transition into a Managed Service Provider (MSP) in 2020 stemmed from recognizing that businesses demanded more than mere "break-fix" solutions. They sought proactive monitoring, preventative measures, and long-term IT strategies to thrive in the digital era. This strategic shift enabled Ozlink IT Pty Ltd to deliver an elevated level of service and value to their clients.

In 2015, they embarked on their journey by establishing an IT break-and-fix sole trader business, fueled by a passion for resolving technology-related issues and aiding businesses in maintaining operational stability. Their focus was on offering immediate support to clients encountering IT challenges. However, as the industry progressed and technology complexities heightened, they came to recognize the necessity for a proactive and comprehensive approach to IT management.

The decision to transition into a Managed Service Provider (MSP) in 2020 stemmed from the realization that businesses sought more than just "break-fix" solutions. There was a growing demand for proactive monitoring, preventive measures, and long-term IT planning to thrive in the digital age. This strategic shift enabled Ozlink IT Pty Ltd to elevate their service levels and provide enhanced value to their clients.